💡 Curious about the projects I’ve led or collaborated on? Head over to my Projects page to explore examples of my work from workforce planning frameworks to onboarding enhancements and employee experience initiatives. I’m always looking to grow, learn, and take on new challenges that push me professionally. If you're working on something impactful and people-focused, I’d love to connect. 

Mission Statement 

My mission is to drive organizational excellence through strategic workforce solutions, people-centered leadership, and operational innovation. I’m committed to building inclusive, efficient, and resilient HR systems that empower both people and performance. 

“Leadership is not about being in charge. It is about taking care of those in your charge.”

— Simon Sinek 

Career Overview

🏛️ Workforce Management Specialist

United States Military Academy (USMA) | Sept 2021 – Present

As a Workforce Management Specialist at USMA, I serve as a strategic HR partner supporting an organization of over 800 employees. My work sits at the intersection of workforce analytics, organizational strategy, and employee experience. I advise leadership on all things HR from recruitment and classification to workforce transitions, employee relations, and engagement. I’ve developed long-term workforce plans aligned with mission priorities, built out internal knowledge hubs using SharePoint, and guided teams through classification reviews and onboarding initiatives. Whether coordinating with legal on sensitive matters or acting as the point of contact for benefits and onboarding, my role is hands-on, strategic, and deeply collaborative. 

Notable Contributions:

• Designed data-informed workforce strategies that improved staffing efficiency and supported retention.

• Developed an internal SharePoint HR hub to centralize tools, policies, and resources, streamlining access for all departments.

• Co-created civilian and military out-processing checklists used organization-wide.

• Advised leaders on classification, staffing, and workforce structure for new and evolving roles.

• Led onboarding experiences for new hires and provided direct support on benefits, policies, and compliance matters.

• Conducted workplace investigations and partnered with legal/compliance to resolve sensitive employee relations cases.

• Delivered key workforce metrics (e.g. Time-to-Hire, vacancy rates) to drive evidence-based decision making.

🏙️ Administrative Coordinator

Lenox Hill Hospital, New York, NY | Sept 2016 – Sept 2021

In this multifaceted role, I supported core HR operations and administrative functions that directly impacted the employee experience. I managed scheduling and payroll through the Kronos Workforce System, led onboarding initiatives, and acted as a key point of contact for employee benefits and policy questions. I also took charge of department event planning coordinating with vendors, managing budgets, and ensuring seamless execution of staff functions. Additionally, I oversaw the department’s education reimbursement program, facilitating medical credit reimbursements and supporting staff professional development. .

Notable Contributions:

• Managed payroll and scheduling with 100% accuracy, ensuring timely processing and compliance with internal policies.

• Streamlined new hire onboarding, cutting processing time by 20% and improving the onboarding experience.

• Coordinated department events and trainings, managing vendors, logistics, and budgets while fostering team engagement.

• Administered the education reimbursement program, verifying eligibility and processing requests for continuing education credits.

• Served as the go-to contact for employees with questions on benefits, leave, or HR processes.

• Created and implemented internal procedures that enhanced onboarding, compliance, and communication between departments.

• Launched and managed a high school internship initiative, bridging community engagement with early talent development.

🏢 Office Manager

Feldman, New Hyde Park, NY | June 2012 – Sept 2016

This role marked the beginning of my journey into HR, laying the groundwork for the strategic workforce work I do today. As Office Manager, I was introduced to the operational side of human resources—handling onboarding, coordinating employee documentation, managing team schedules, and ensuring compliance with labor laws. I quickly became the go-to person for employee questions, benefits paperwork, and internal process support. Through this experience, I discovered my passion for building systems that support people and streamline operations, ultimately inspiring me to grow into broader HR and workforce strategy roles. 

Notable Contributions:

• Managed new hire onboarding and orientation, supporting smooth transitions into the organization. 

• Maintained personnel files and ensured compliance with internal policies and employment regulations.

• Served as a liaison between staff and leadership, often helping to resolve day-to-day employee issues and clarify HR processes.

• Oversaw billing and reporting operations, contributing to a 100% audit success rate.

• Developed internal guides and documentation that improved efficiency and reduced administrative redundancies by 25%. 

• Supported cross-functional collaboration and daily operations while gaining hands-on experience in HR fundamentals.